Cookie Policy

Cookie Policy
Last updated: December 1, 2025

This Cookie Policy explains how Xemax Surgical Products Inc. (“Xemax”, “we”, “us”, or “our”) uses cookies and similar technologies on our website and online store (the “Services”).
Our store is hosted on Shopify, which also uses cookies and similar technologies to provide and improve the Services.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the site to recognize your device, remember your preferences, and understand how the site is being used.

We also use similar technologies, such as pixels, tags, and local storage. In this policy, we refer to all of these as “cookies.”

2. How we categorize cookies

Our cookie banner and preferences panel group cookies into the categories below. Only Required cookies are always active; the other categories are used only if you consent.

Required
These cookies are necessary for the site to function properly. They enable core features such as:

  • navigating the site and using its features;

  • logging into your account;

  • maintaining your shopping cart;

  • processing orders and payments;

  • security and fraud prevention.
    Because these cookies are essential to the operation of the Services, they cannot be turned off in our systems.

Personalization
These cookies remember choices you make (such as your preferences and saved items) and help personalize your experience on future visits. If you do not allow these cookies, some features that remember your preferences may not function properly.

Analytics
These cookies help us understand how visitors use our site so we can improve performance, fix problems, and develop new features. For example, we may use them to:

  • see which pages are visited most often;

  • understand how customers navigate the site;

  • measure the effectiveness of pages and campaigns.
    The information collected is generally aggregated, but may be associated with your account or device in some circumstances.

Marketing
These cookies are used by us and our partners, including Shopify, to:

  • deliver advertisements that are more relevant to you;

  • limit how often you see an ad;

  • measure the effectiveness of advertising campaigns;

  • build audiences for our products on other websites and platforms.
    Depending on where you live, the use of marketing cookies may be considered a “sale” or “sharing” of your personal information or targeted advertising under applicable privacy laws. You can opt out of these cookies as described below.

3. How we use cookies

We and our partners use cookies to:

  • operate the online store and process your orders;

  • remember your cart and account settings;

  • secure the Services and detect fraud;

  • understand how our site is used and improve it over time;

  • personalize some content and communications;

  • show you relevant Xemax promotions and measure their performance, where permitted by law.

4. Your choices and consent

When you first visit our site, you will see a cookie banner that lets you:

  • Accept all cookies;

  • Decline all non-required cookies; or

  • Manage preferences and choose which categories to allow.

You can change your choices at any time by selecting “Manage preferences” in the banner (or, if the banner is closed, via your browser’s cookie settings or the “Cookies” link if available in the footer).

If you decline or disable certain cookies, parts of the site may not function as intended, and some features may be unavailable.

5. “Do Not Sell or Share” and Global Privacy Control

In some regions, including California, you may have the right to opt out of the “sale” or “sharing” of your personal information or certain types of targeted advertising.

We honor these rights through:

  • our cookie preferences panel; and

  • the Global Privacy Control (“GPC”) signal, where supported by your browser.

If your browser sends a GPC signal, we will treat it as a request to opt out of marketing and analytics cookies that may be considered a sale or sharing of personal information, to the extent required by applicable law.

For more information about your privacy rights, please see our Privacy Policy.

6. Managing cookies in your browser

In addition to our on-site controls, most web browsers allow you to:

  • view the cookies stored on your device;

  • delete existing cookies;

  • block some or all cookies; or

  • receive alerts before cookies are stored.

The methods for doing this vary by browser and device. Please refer to your browser’s help section for details. If you delete or block cookies, our site may not function correctly.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our practices or for legal, technical, or business reasons. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

8. Contact us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Xemax Surgical Products Inc.
712 California Blvd
Napa, CA 94559
United States
Email: customerservice@xemax.com